MEMORANDUM 00907

April 24, 2007

{mosimage}Performance Excellence
1. We encourage many family physicians to review their office plans for management of pediatric emergencies. Because it is not possible to prepare for every conceivable emergency, the question of appropriate preparation arises.

Proper preparation requires knowing what emergencies may occur. Unfortunately, the literature gives different definitions of office emergencies. Some common emergencies reported include asthma, meningitis, severe dehydration, trauma, and reactions to allergy injections, epiglottitis, sepsis, endocrine emergencies, status epilepticus, sickle cell crisis and cardiopulmonary arrest. While the published data constitute a useful starting point, physicians should be prepared to treat the emergencies most likely to occur within the practice’s unique patient mix. For example, a practice with many epileptic patients must be more prepared to treat seizures. Physicians should also prepare for any adverse reactions resulting from office procedures, such as administration of an allergy injection. The distance to hospital pediatric emergency care and the availability and type of transport are also important factors to consider when developing an emergency plan for the office. An office that is part of a hospital medical complex may need less equipment than one in a rural location that is 25 miles from the nearest hospital. Another factor to be considered is availability of emergency medical technicians who are prepared to manage pediatric emergencies. If they are not available, the patient’s condition may require stabilization before transport. It is imperative that practitioners keep their skill training up to date. Keeping skills current requires repeated training, which is costly and time consuming. If training is not kept current, skills may be forgotten or out of date when an emergency occurs. Periodic basic life support training seems appropriate for medical personnel in all offices, and advanced life support training should be considered. If services are not readily available, physicians who must treat pediatric emergencies should consider training in intubation and interosseous access. Preventing cardiopulmonary arrest is more cost effective than treating it. Also, most children who survive a cardiopulmonary arrest have severe neurologic deficits. For children with life-threatening emergencies, access to prehospital parenteral antibiotics, epinephrine, steroids, oxygen and a nebulizer machine are more effective emergency tools than intubation equipment and a defibrillator. Other resources for family physicians that may help them prepare for emergencies include the American Academy of Pediatrics” recommendations for emergency boxes, supply guidelines for anaphylaxis and information in the article, “Drugs for Pediatric Emergencies,” which appeared in Pediatrics. With proper planning, a family physician’s office and staff can be prepared to treat most common pediatric emergencies and, even more importantly, save many children’s lives.

2. Please be advised that effective immediately, per our office that if you didn’t completed paperwork on time you will be deducted the total amount of the service. Only nationally accepted standard medical abbreviations/acronyms should be used [as well with city& state abbreviations]. Local or field of work related abbreviations should be avoided. As an example, recently “PE” was used to identify “physical exam” by one of our doctors on the cover page of the medical chart, but interpreted as “pulmonary embolus” by the person who reviewed it. “PE” can also be used to indicate a number of other medical conditions, terms and medications. Be sure to clearly describe/document the information provided in the course of completing the paperwork to avoid discrepancies. Please remember to keep all air bills and/or log sheets on file with order paperwork retained at the branch. We are asked on daily basis to provide feedback on misdirected specimens and completed paperwork. In many instances, this is the single most important tool we have to verify we have to comply with the account instructions. When completing TVC services we are required to indicate the predicted values as well as the actual values measured by the spirometer. Predicted value charts for males and females are included with the spirometer kits available for use. Medical history completed as medical chart directs, including diagnosis, dates, duration, tests, results and etc. When “no”, please comment if patient or client refuses do give information.
3. All medical charts, exams, and HIV consent forms are to be completed neatly& legibly. They need to include your and RMGH name in the designated areas on the forms.
Thank You,
RMGH Quality Team 
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